Why Customer Service Staff Leave
Have you been impacted by the Great Resignation? Find out why customer service and call centre staff are leaving and what you can do to attract and retain talent in today's candidate short market.
Leona Fawl
Leona Fawl
Leona is the Head of Commercial for FRS Recruitment. She is responsible for managing our national team and ensuring the highest quality possible for current and future business requirements. Leona monitors all work carried out on behalf of FRS Recruitment, ensuring it is in accordance with our values and visions. Leona has over 16 years’ experience recruiting for Corporate, Healthcare, Commercial and Technical staff on a permanent and temporary basis. With an education background in both Business and Human Resource Management Leona spent 10 years working in Australia securing talent for a range of Not For Profit Clients and Private Organizations throughout Western Australia. Prior to this Leona worked for a specialist recruitment agency in both Limerick and Kent for five years. There she worked as a Senior Consultant. Leona joined FRS in October 2018.
5 Strategies That Work When Recruiting in Today's Economy
In the world of recruitment we are always looking for faster and better ways to engage with our clients and candidates. The current labour market has set us some exciting new challenges in the diverse roles that have come about since the pandemic. Employers are looking for a suite of skills and false
How to Manage a Remote Working Team
FRS Recruitment is at the forefront of recruitment agencies when it comes to supporting their staff in the development of their business. We offer the opportunity and freedom for all staff to work remotely when required.
How FRS Recruitment maintained our culture throughout the pandemic
From our recent survey results, we know that employees value company culture over salary, this is very true for FRS Recruitment employees.